Carla Elam-Floyd
Director of Human Resources
- Joined Denver Water in 1995 as Manager of Human Resources; named Director of Human Resources in July 2009.
- Member of American Water Works Association and participant on Workforce Strategies Committee
- Member of the Society of Human Resource Professionals, International Personnel Management Association and the Colorado Human Resource Association. Co-chair of the Colorado Springs chapter of the Society of Human Resource Management’s Diversity Committee
- Bachelor of Science degree in Marketing and Bachelor of Arts degree in French from University of Colorado at Boulder; course work in French literature, government and translations at the University of Bordeaux, Bordeaux, France; Master of Business Administration from the University of Phoenix; post-graduate work in organization and development at Webster University
- Certifications earned as a Wellness Speaker from the National Wellness Institute; Internal Auditor from the Institute of Internal Auditing and Fraud Examiner from the American Association of Certified Fraud Examiners.
Under the direction of the Manager, the Human Resources Division is responsible for interpreting, updating and enforcing Denver Water’s Personnel Policies; maintaining and revising Denver Water’s classification and pay plans; establishing and maintaining employees’ personnel records; implementing policies, procedures and programs relative to recruiting, hiring, managing and retaining Denver Water employees; developing programs for training, education, personal, professional and organization development; implementing programs related to health promotion, counseling, support, employee relations and equal opportunity; administering Denver Water’s employee benefits and retirement programs; investigating internal and external employee complaints; and developing community outreach efforts with the goal of establishing Denver Water as an employer of choice.