June 17, 2010 - Denver Water is issuing a reminder to customers not to allow persons claiming to be water department employees to enter their homes without proper identification.
The utility has a lot of projects going on in the summer, and in the past, persons claiming to be water department employees have gained access to customers’ homes on the pretext of checking for water pressure or water quality, for example. Then, they go through the homes looking for cash or valuables. Some have asked for money from customers.
Denver Water does not conduct random water pressure or quality checks. The utility also wants customers to know that employees do not collect money on site.
All Denver Water employees carry photo-identification cards. Service personnel wear shirts, jackets or caps, and drive vehicles clearly marked with Denver Water’s logo. The utility’s “Water Savers” who enforce watering rules are in bright orange and white cars or bicycles and also carry photo-identification cards.
Customers who are approached by con artists should call the police and Denver Water Customer Care at 303-893-2444.