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Pay Bill & Account Management

Payment Methods

 
  • Continuous service
  • Receive e-bill or paper bill (your choice)
  • Automatic deduction from either your checking or savings account (EFT)
  • Never have to remember to pay your bill again
  • Sign up today

More information about Automatic Payment Plan

Alert! You cannot enroll in our e-bill service because of system maintenance. We apologize for the inconvenience.

  • No more paper bills
  • Receive and pay directly from your email
  • Quick and easy online sign up
  • Continuous service

More information about E-Bill

  • One-time payments only
  • Pay from checking, savings, money market account, or with an ATM/Debit, Visa, MasterCard or Discover
  • Useful for last-minute payments

More information about Web Pay

btn login webpay

  • Call 1-800-556-0292
  • Free automated service with step-by-step instructions
  • Accepts checks, ATM/Debit, Visa, MasterCard and Discover
  • Available 24/7

Or…

  • Speak to a Customer Care Specialist
  • For delinquent notices or other special situations
  • Available during regular business hours
  • Pay by check, ATM/Debit, Visa, MasterCard or Discover
  • Call 303-893-2444

More information about Pay by Phone

  • Cash payments only at most metro-area King Soopers stores
  • Cash payments or PIN-based debit-cards at most metro-area Walmart stores
  • Have your statement or account number with you
  • Payments are no longer accepted at the Denver Water administration building.

Please note: If you are subject to service disconnection, payment by this method may not prevent a delinquent turn-off. Please call Customer Care at 303-893-2444.

More information about Pay in Person locations

Account Management

At this time, there are no “view bill,” “view my account,” or “billing history” options on the website. However, if you have inquiries about your current bill or past bills, want a copy of a bill, or have other questions/concerns, do one of the following:

Please allow up to two business days for replies to e-mail. If immediate assistance is needed, please call during normal business hours.

Correspondence Mailing Address:
1600 W. 12th Ave.
Denver, CO 80204-3412

Pay by Mail Address:
P.O. Box 173343
Denver, CO 80217-3343