The CEO/Manager's office executes the policies and decisions of the Board.
The Customer Relations Division is responsible for the call center, meter service operations, transfers of water service, plan reviews, tap sales and installation, and the customer information system (CIS).
Denver Water’s Engineering Division is responsible for the design, construction and related engineering aspects of physical additions or improvements to the water system.
Denver Water’s Finance Division is responsible for managing financial resources, acting as the disbursing authority for the Manager and providing electronic record keeping.
The Human Resources Division is responsible for pay plans, recruitment of Denver Water employees, training, health promotion, and benefits programs.
The Information Technology Division develops, implements and supports the technology infrastructure at Denver Water.
The Legal Division represents and gives legal advice to Denver’s Board of Water Commissioners, the Manager and divisions of Denver Water.
Operations & Maintenance is responsible for operating the physical plant of Denver Water, including ongoing maintenance and facility replacement.
The Planning Division identifies the future water and facilities needs of Denver Water and develops strategies for meeting those needs.
The Public Affairs Division facilitates relationships with issues, people and entities outside of Denver Water.