Contact Us: Directory

Customer Care

• Billing and account information
• Establish new service
• Questions about water quality
• Make a payment
• Report drought violations

customercare@denverwater.org
For E-bill questions: ebill@denverwater.org

Please allow up to two business days for a reply. If immediate assistance is needed, please call 303-893-2444 to speak to a Customer Care Specialist.

Si tiene preguntas, llame al representante de cuidado de cliente: Ventas al 303-893-2444.

Denver Board of Water Commissioners

• Comments regarding policy to the Board

Citizens Advisory Committee

• Comments regarding Denver Water policies
• Public involvement
• Addresses public concerns for Denver residents, West Slope residents, environmental groups, suburban customers, suburban distributors, homebuilders associations and public interest groups

Conservation Department

• Rebates
• Incentive programs
• Water audits
• Xeriscape information/books/classes

Custodian of Records for Denver Water

• Public records requests (under the Colorado Open Records Act) and photo requests

Employment

• Job line
• Human Resources department

303-628-6339
303-628-6300
EmploymentGroup@denverwater.org

HIPAA Protected Health Information

• Personal health correspondence
• Send all confidential correspondence by fax
• HIPAA Privacy Notice

Water Sales Department

• Hydrant permits
• Purchase taps
• Plan review

Public Information

• General policy on drought response
• General feedback