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New Denver Water rates start March 1

DENVER — Nov. 15, 2017 — At its meeting today, the Denver Board of Water Commissioners adopted rate changes to fund essential upgrades and new projects to keep Denver Water’s system running smoothly. The new rates take effect March 1, 2018, and monthly bills for most Denver residents will increase by about $2.25 or less if they use water the same as they did in 2017.

The major multi-year projects driving the rate increase include building a new, state-of-the-art water treatment plant, installing a new 8.5-mile water pipeline to replace two pipelines that were built in the 1930s and 1950s, expanding Gross Reservoir to provide a more reliable future water supply, constructing a new water quality lab to ensure the highest water quality standards, investing more than $100 million to repair and replace water pipes, and more. There are 143 major projects identified in Denver Water’s 5-year, $1.25 billion capital plan.

“Denver Water employees work around the clock, every day of the year, to run a large, intricate system that spans 12 counties across the state,” said Paula Herzmark, president of the Denver Board of Water Commissioners. “We’re staying on top of the upgrades and new projects needed to keep this system running, but with rapidly changing technology, aging infrastructure, new regulations and a warming climate, we need to continue to invest in the water system.”

If you live in Denver and use 84,000 gallons of water a year in the same way you did in 2017, you can expect to see an annual increase of about $14, which averages out to a monthly increase of about $1.17 a month. (Summer bills are typically higher because of outdoor water use.) Customers in Denver tend to use less than 84,000 gallons per year and suburban customers tend to use more, but 84,000 gallons represents the median water use for all residential customers.

A customer’s bill is comprised of a fixed charge, which helps ensure Denver Water has more stable revenue to continue the necessary water system upgrades to ensure reliable water service, and a volume rate. The fixed monthly charge — which is tied to meter size — in 2018 is increasing by about $3.50 for a majority of residential customers. To help offset the fixed monthly charge, the charge per 1,000 gallons for many customers will see a small decrease.

Denver Water’s rate structure includes a three-tiered charge for water use (called the volume rate). To keep water affordable, indoor water use — like for bathing, cooking and flushing toilets — is charged at the lowest rate. Essential indoor water use is determined by averaging the customer’s monthly water use on bills dated from January through March each year. This is called average winter consumption. Water use above the average winter consumption — typically for outdoor watering — is charged at a higher price.

Individual water bills will depend on how much water a customer uses and whether the customer lives in Denver or is served by one of 65 suburban distributors under contract with Denver Water. The Denver City Charter requires that suburban customers pay the full cost of service, plus an additional amount. Learn more about how this works: Why Denver water costs more in the ‘burbs.    

Get more details and watch a video about the upcoming capital projects: Your water bill is going up (slightly) Here’s why.

Denver Water operates and maintains more than 3,000 miles of distribution pipe — enough to stretch from Los Angeles to New York — as well as 20 dams, 22 pump stations, 30 underground storage tanks, four treatment plants and more. The water provider’s collection system covers more than 4,000 square miles, and it operates facilities in 12 counties in Colorado.

Denver Water does not make a profit or receive tax dollars and reinvests ratepayers’ money to maintain and upgrade the water system. The utility is funded by water rates, bond sales, cash reserves, hydropower sales and fees for new service (called System Development Charges).

Customers will see more information about 2018 rates in their bills and on Denver Water’s website over the next few months.

South Boulder Creek Diversion Dam
A construction crew works on Denver Water’s South Boulder Creek Diversion Dam in Eldorado Canyon, southwest of Boulder, Colorado. The $1.9 million project will make the dam easier to operate, provide a reliable source of power and protect against corrosion. Denver Water completed the dam in 1937 as part of the northern delivery system, which channels water from the West Slope to the Front Range.
South Boulder Creek Diversion Dam under construction in the 1930s.
The South Boulder Creek Diversion Dam under construction in the 1930s. Construction crews are upgrading the dam, including restoring five gates on the dam that are used to regulate the flow of water into the canal and the creek.

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Denver Water proudly serves high-quality water and promotes its efficient use to 1.4 million people in the city of Denver and many surrounding suburbs. Established in 1918, the utility is a public agency funded by water rates, new tap fees and the sale of hydropower, not taxes. It is Colorado’s oldest and largest water utility. Subscribe to TAP to hydrate your mind, and follow us on Facebook, Twitter and Instagram.