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Cheers to lead program customers

There is no lead in the water Denver Water delivers to 1.5 million people every day, but lead can get into the water as it passes through old lead service lines, which are typically found in Denver-area homes built before 1951.

And since we launched our groundbreaking Lead Reduction Program in January 2020, we have been asking a lot of our customers enrolled in the program. This includes:

  • Collecting and sending water samples to us to test for lead as part of our work to build a better inventory of where lead service lines are located in our service area.
  • Allowing us into your homes to replace more than 10,000 of the estimated 64,000 to 84,000 lead service lines in our service area — work we do at no direct cost to the customer.
  • Using the water pitchers and filters we send to enrolled customers to filter water for cooking, drinking and preparing infant formula. Filtered water should be used until six months after your lead service line is replaced.

In our spring survey of enrolled customer, 83% of respondents said they used filtered water for cooking, drinking and preparing infant formula. That’s up from two years ago, in fall 2020, when that number was 80%.

So, thank you for your support of this program to protect public health. And if you have a lead service line, when cooking, remember to use filtered water for dishes that rely on water, like soup, or absorb water, like rice or beans.