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Lead Reduction Program moving full-steam ahead

A lot of activity has occurred as part of our Lead Reduction Program since it started in January.

The water we deliver to customers is lead-free. But lead can get into drinking water as it passes through customer-owned water service lines and household plumbing that contain lead. Water service lines are the pipes that bring water from Denver Water’s main delivery pipes in the street into the home or building.

In Denver Water’s experience, homes and buildings built before 1951 are more likely to have lead service lines. It will take 15 years to replace the estimated 64,000 to 84,000 lead service lines in Denver Water’s service area at no direct cost to the customer.

Since the start of the year, we’ve sent information about lead in drinking water to customers enrolled in the program and started replacing lead service lines. You can check our interactive map to see if your property is enrolled in the program.

If you’re part of the program, we need your help: 

Use the pitchers and filters: Customers in the program received a free Brita water pitcher and a Longlast filter certified to remove lead. Replacement filters will be sent regularly, and filtered water should be used for drinking, cooking and preparing infant formula until six months after the lead service line is replaced.

Watch for a survey: Many customers in the program will receive a survey in the coming weeks asking how they use the water filter in their daily lives. Please complete the survey to help us improve the program.

Collect water samples if asked: Some customers are being asked to collect water samples from their faucets for testing. Please follow the instructions closely and return these test kits. The results will help us plan upcoming work.

And, if you’ve just moved into our community and live in a home that has or may have a lead service line, you’ll be hearing from us.

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To make sure lead stays out of your water, we're starting with your pipes.
Keep an eye out for our campaign against lead as seen in local newspapers. And if you’re in the Lead Reduction Program, don’t forget to use your pitchers and filters for drinking, cooking and preparing infant formula. Photo credit: iStock.