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Other Fees

Denver Water assesses miscellaneous fees for various goods and services associated with providing water service. The cost of providing these goods or services provide direct benefit to the licensee (customer) requesting the good or service rather than all customers. The use of miscellaneous fees equitably distributes costs of providing specific water-related services to those who request it. Denver Water’s Operating Rules under Chapter 6 Rates and Billing Section 6.06.1 Special Service Fees states:

“Where employees of Denver Water perform special services for or at the request of an applicant or licensee, or where special services are performed at or in connection with licensed premises to establish compliance with Denver Water Operating Rules and Engineering Standards which the licensee refuses or fails to perform, Denver Water shall be reimbursed for such work.”

Miscellaneous fees are governed by Denver Water’s Operating Rules and Engineering Standards. Changes to these documents may affect the fees.

The sections provide information about each fee. This includes definitions, as well as fee amounts. The corresponding chapters of the Operating Rules and Engineering Standards are included where applicable. In certain instances, there have been multiple fees for the same service. These have been replaced with one new fee for service.

Administrative

Returned Check

The returned check fee is assessed when a customer’s check is returned by a financial institution citing insufficient funds for the payment of water service.

Fee per check: $30

Request Turn-on or Turn-off Service

The turn-on or turn-off service fee is assessed to a customer when they have requested to start or end water service. The fee will not be assessed when the turn-on/off occurs for repairs.

Description Fee per Check
Request Turn on Service $35
Request Turn off Service $35

Delinquent/Noncompliance Turn-off Service

The delinquent/noncompliance turn-off fee is assessed to customers who fail to pay their water or sewer bill or maintain a water service connection that is not currently in compliance with Denver Water Operating Rules. The turn-on fee applies when the service is turned back on. A sewer turn-off applies when an outside-city (outside the city and county of Denver limits) sewer entity requests a customer's water and sewer service be turned off because non-payment of a sewer bill.

Description Fee per Check
Non Compliance Turn Off $35
Delinquent Turn Off $35

Transfer of Title

The transfer of title fee is assessed when a premise is changing ownership. The account is reviewed for non-compliance issues, cancelling auto-payment if applicable, collections, or soil amendment inspection. Denver Water conducts a final meter reading on the day of closing.

Fee per check: $70

Reactivation

The reactivation fee is assessed when a tap has remained inactive for more than five years, and the customer has been notified of cancellation and desires to keep the service connection active. Denver Water will inspect the service connection to verify there are no further compliance issues.

Fee per check: $70

Scheduled Appointment

The scheduled appointment fee is assessed to customers who schedule a specific time for Denver Water to provide meter or inspection-related services at their property.

Fee per check: $70

Penalties

Unauthorized Hydrant Use

The unauthorized hydrant use penalty is assessed when hydrant water has been used illegally. Denver Water issues permits for use in the total service districts and read–and-bill districts. Hydrants can be used for construction, dust control, cleaning, special events or other specifically approved uses. Permits may be issued for a specified hydrant for a limited period of time, or they may be issued annually for unlimited use of hydrants.

Description Fee per Occurrence
1st violation $500
2nd violation $1,000
3rd violation $1,500

For more information, see Operating Rules, Chapter 3.

Unauthorized Use

The unauthorized use penalty is assessed when water has been used illegally. This includes:

  • Use of water prior to setting or activating the meter;
  • Meter tampering of any kind;
  • Illegally diverting water or;
  • Tampering with or using a meter that has been locked.

Unauthorized use may result in suspension of service.

Fee per check: $500

For more information, see Operating Rules, Chapter 2.

Stub-ins, Taps and Meters

Tap Stub-in

The tap stub-in fee is assessed when processing new stub-in requests and renewing the second-year tap license. A tap stub-in is a tap 2 inches or smaller that connects to a main and allows a portion of the service line to be installed. The fee is assessed prior to setting the meter and activating the license for a particular premise.

Fee per stub-in: $30

Tap Stub-in Monitoring

The tap stub-in monitoring fee is assessed annually for the ongoing expense of monitoring stub-in taps and covers the annual inspection of the tap to ensure the hardware (slug and lock) are intact.

Fee per tap: $70

For more information, see Operating Rules, Chapter 2.

Temporary Tap Deposit

The temporary tap deposit fee is assessed when a customer requests a connection to a Denver Water main for construction use for a specified time period. The deposit will be refunded when a customer cuts the tap on or before a specified date. A tap not cut by the specified date results in forfeiture of the deposit. If the tap is expected to become a permanent connection, the deposit will be refunded when the system development charge for the development is assessed.

Description Fee per Tap
Temporary Tap Deposit ≤ 2" $1,500
Temporary Tap Deposit ≥ 3" $2,500

Tap Installation

The tap installation fee is assessed when Denver Water installs a new tap on a main. A minimum charge of four hours is assessed for service requests outside of normal business hours. Normal business hours are 7:30 a.m. to 3:30 p.m. Monday through Friday plus an hourly rate for each hour over the minimum. Outside normal business hours includes weekends and holidays. Holidays include:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day
Description Fee per Tap
Taps under 2 inches $180
Taps installation outside nonbusiness hours (each additional hour per 2 staff members {minimum charge of four hours} $140

For more information, see:

New Meter

The new meter fee is assessed when a customer purchases a new meter from Denver Water. The size and placement specifications require Denver Water approval through a plan review.

Meter Size Fee per Meter
5/8 inch $260
¾ inch $270
1 inch $300
1 ½ inch $600
2 inch $700

For more information, see:

Meter Testing

The meter testing fee is assessed when a customer requests a meter to be tested because of possible inaccurate readings. If the meter tests within the American Water Works Association (AWWA) specifications, the customer is billed according to the chart below. If the meter test is not in compliance with AWWA specifications, the fee is waived. Meter testing also is available for other water utilities, as well as for customers who purchase new meters from an outside source. In these scenarios, the fee is assessed regardless of whether the test is valid.

Meter Type (All sizes) Fee per Meter
Displacement $120
Compound/Turbine and all other $140

For more information, see Operating Rules, Chapter 10.

Meter Inspection and Re-inspection

The meter inspection fee is assessed when Denver Water inspects a newly installed meter to ensure compliance with Denver Water’s Operating Rules and Engineering Standards. The meter re-inspection fee is assessed when Denver Water revisits a meter that has previously failed the original meter inspection.

Description Fee per Meter
All meter sizes with no confined space requirement $150
Tap size 1 ½" and larger with confined space requirement $300

For more information, see:

Meter Pits and Stop Box Non-Compliance Services

The meter pit and stop box non-compliance fees are assessed to customers when Denver Water customer service field must repair a non-compliant meter pit or stop box that is prohibiting their ability to conduct regular system maintenance. Normally, correcting non-compliance meter pits and stop boxes is the responsibility of the owner. A stop box is a valve box, service box, or curb box that is set over the property line valve or curb stop on a water service.

Fee per hour: $70

For more information, see:

Backflow Prevention

Backflow prevention stops the flow of any foreign liquids, gases or substances from entering into the pipelines of a potable water supply. Meter and backflow prevention assemblies are the property of the customer; therefore, it is the responsibility of the customer to keep the meter or backflow prevention assemblies in compliance with Denver Water’s Engineering Standards and Operating Rules.

Denver Water notifies customers on an annual basis when the backflow prevention assembly needs to be tested. The customer has the option of letting Denver Water hire a contractor to test and repair their assemblies or hiring a contractor on his or her own. Denver Water works with qualified contractor to conduct the test. The fee for standard testing and repairs is up to $150. Denver Water will notify the customer under special circumstances which require additional work in which the cost of services exceeds $150. The customer will be responsible for finalizing the total fee.

Fee per assembly: $150

For more information, see:

Water Quality Service

The water quality service fees are assessed to customers when Denver Water performs the following services:

  • Pressure washing of newly installed or contaminated distribution water mains or conduits
  • Disinfection of newly installed or contaminated distribution water mains, conduits, and storage reservoirs
  • De-chlorination of neutralized highly chlorinated water before discharging into the environment
  • Camera inspection of newly installed distribution water mains, conduits, or similar potable water ways
  • Water quality surveys for distribution systems testing a wide variety of a solutions to resolve water quality problems
Description Fee per Hour
Minimum charge (1 hour labor) $250
Each additional hour of labor $150

Hydrants

Hydrant Meter Water

Denver Water issues permits for the city and county of Denver, Total Service and Read and Bill districts. Hydrants can be used for construction, dust control, cleaning, or other specifically approved uses. The hydrant meter water fee is assessed to customers permitted to have metered access to hydrant water. Hydrant water is billed monthly on a 1,000 gallon basis and the customer is required to submit metered usage on a monthly basis. The fee applies to all hydrant usage in and outside the city and county of Denver and is equal to the residential fourth block for total service districts.

Fee per 1,000 gallons: $12.16

Hydrant Permit

Denver Water issues permits for the city and county of Denver, total service and read and bill districts. Hydrants can be used for construction, dust control, cleaning, or other specifically approved uses. 

Length of permit  Permit fee
12 months $435
Short-term (up to three months) $170 for one month
$100 for each additional month (Maximum total of $370 for three months. After three-month period, it goes to yearly rate.)

Hydrant Read

The hydrant read penalty is assessed when a hydrant customer fails to report monthly meter readings.

Fee per hydrant account: $50

Hydrant Testing

The hydrant testing fee is assessed when a customer requests Denver Water measure the pressure and flow in a specific area of the water distribution system for fire sprinkler design.

Fee per hydrant test: $225

Unauthorized Hydrant Use

The unauthorized hydrant use penalty is assessed when hydrant water has been used illegally. Denver Water issues permits for use in the total service districts and read–and-bill districts. Hydrants can be used for construction, dust control, cleaning, special events or other specifically approved uses. Permits may be issued for a specified hydrant for a limited period of time, or they may be issued annually for unlimited use of hydrants.

Description Fee per Occurrence
1st violation $500
2nd violation $1,000
3rd violation $1,500

For more information, see Operating Rules, Chapter 3.

Plan Review, Easements and Distribution Inspection

Plan Review

The plan review fee is assessed to customers planning construction related to main extensions for new development, fire hydrants, fire sprinklers, domestic connections and water line relocations or modifications. The fee is due at the time of formal submittal.

Each additional plan resubmittal starting with the third resubmittal will be assessed the original fee. The approval of plans and specifications expire after one year of inactivity. Resubmittals of inactive plans require the payment of plan review fees.

Description Fee Per Submittal
First Plan Submittal  
1 to 2 fire hydrants, fire lines, and/or 3-inch and larger taps  $600
Up to 300 linear feet $600
Between 301 – 2,500 linear feet $1,200
Over 2,500 linear feet $2,000
Second Plan Submittal $0
Each Resubmittal Original Fee Assessed

For more information, see:

Irrigation Plan Review

The irrigation plan review fee is assessed to customers applying for new taps that will irrigate one acre or larger. The first submittal is free; however, each resubmittal is assessed the fee. For more information on the submittal process, see irrigation plan review. Denver Water will require a separate water plan submittal for taps 3 inches and greater.

Description Fee Per Submittal
First Submittal $0
Each additional submittals $450

For more information, see:

Distribution Inspection

The distribution inspection fee is assessed to developers when Denver Water staff inspects their distribution main and connection to Denver Water’s system.

Description Fee
Pipe inspection, per linear foot $3
Inspection of 1-2 Fire Hydrants and Lines $540

For more information, see:

Permanent Easement or Property Occupancy License

This fee is assessed to customers who need to access Denver Water property. Don’t forget to complete support files and forms. The license is generally requested on Denver Water’s property or easements to grant a third party (in addition to original developer) access. Permanent easements are assessed the fee plus the appraised value of the easement. For more information on the submittal process see plan review.

Description Fee
Permanent Easement $2,000 plus Appraised Value
Property Occupancy License $2,000

For more information, see Engineering Standards, Chapter 4.

Pre-License

The pre-license fee is assessed to customers who need a license to access Denver Water property immediately. Don’t forget to complete the support files and the forms. The pre-license is generally requested on Denver Water property or easement to grant a third party access. The pre-license would be in addition to the license fee for the expedited service. For more information on the submittal process visit plan review.

Fee: $1,000

For more information, see Engineering Standards, Chapter 4.

CAD Drawing Preparation

The CAD (or parcel) drawing preparation fee is assessed to a customer who requests Denver Water staff to prepare parcel drawings from a survey stamped written legal description.

Fee: $400

For more information see:

Easement Release

The release of easement fee is assessed to requestors who request Denver Water release an existing easement. Don’t forget to complete support files and the forms. This fee covers administrative costs plus an appraised value when applicable.

Fee: $410 plus valuation of release

For more information, see Engineering Standards, Chapter 4.

Application Fee

The application fee is assessed to customers who request access and use of Denver Water property. Don’t forget to complete necessary support files and forms. The application fee will be assessed to customers who are requesting a permanent easement, a property occupancy license, an easement agreement amendment, an easement release, and a Letter of Authorization.

Fee: $50

For more information, see Engineering Standards, Chapter 4.

Analysis, Records and Documents

Paper/Digitized Records, Standard Page

The paper/digitized records standard page fee is assessed to customers requesting one side of a printed page, up to 11 inches by 17 inches, of Denver Water public records. A postage fee applies for mailed documents.

Description Fee
Paper/Digitized Records, Standard Page $0.25
Paper Mailing Actual postage plus $3

For more information see:

Paper/Digitized Records Copy, Oversized Page

The paper/digitized records oversized page fee is assessed to customers requesting one side of a printed page, over 11 inches by 17 inches of Denver Water public records. A postage fee applies for mailed documents.

Description Fee
Paper/Digitized Records, Standard Page $1.25
Paper Mailing Actual postage plus $3

For more information see:

Photographic Imaging

The digitized photographic imaging fee is assessed for digitizing a photographic image from a print or negative. Photographic paper prints from a photographic negative are completed from an outside vendor. Fees for that service are billed at actual cost. A postage fee applies for mailed documents.

Description Fee
Digitized Photographic Image $1.50
Photographic Paper Print Actual cost
Mailing Actual postage plus $3

For more information see:

Electronic Documents on CD/DVD

The electronic document on CD or DVD fee is assessed to customers requesting a CD or DVD media disk of Denver Water public records.

Description Fee
Copy CD or DVD Media/Disk  $5
Disk Mailing $3 first disk plus $1 each additional disk

For more information see:

CORA Research Fees

The Colorado Open Records Act (CORA) requires local governmental entities to make public records available for inspection in accordance with CRS §24-72-201, et seq. The act mandates access to many types of records, but it also provides exemptions on the basis of confidentiality, privilege and security. Research charges for certain CORA requests may apply when researching files for requested information, manipulation of data to generate a record in a form not used by Denver Water, or redaction of documents containing confidential information. The first hour of research is provided at no charge.

Description Fee
Research Fee  $25 per hour

For more information see: