As part of our good neighbor commitment, Denver Water is asking private contractors who need to shut off water for private projects to notify our customers.

Please download, complete and give the following form to those impacted.

Contractor Water Outage Notification Form

Modifications to the water system

Denver Water may require contractors to modify public and/or private water infrastructure during new development, redevelopment or when installing, upgrading or relocating other underground infrastructure, such as storm water systems, sanitary sewer lines and gas lines. 

Modifications may be driven by several factors, including an increased demand on our system, ensuring adequate fire flow and disturbing or requiring the relocation of existing Denver Water infrastructure. These changes would not be necessary without the development or redevelopment; therefore, the liability and responsibility of these upgrades rests with the project owner and its contractors, not Denver Water. 

When modifications to the water system must occur due to development and redevelopment, the modifications are required to meet Denver Water’s Engineering Standards. To ensure those standards are met, Denver Water will inspect the infrastructure and conduct water quality testing. Denver Water staff will also facilitate water outages, ensuring the outage is completed in a manner that minimizes impacts to the area and provides a safe environment for contractors to perform their work. Denver Water does not determine the contractor’s schedule; this is primarily dictated by other agencies (typically the local jurisdiction’s city right-of-way inspectors and traffic engineers), who issue permitting for these projects. It is important to note that these permits will have an impact on when water outages take place. 

Water outages may impact domestic and/or fire service line water supplies. It is the responsibility of the property owner to coordinate with the local fire protection district if the property’s fire protection is out of service. When there is a water outage, dirt or debris can enter water lines. Denver Water is not responsible or liable for damage to your property resulting from system pressure changes or water service being shut off.

Denver Water understands that water outages are never convenient, and though we cannot prevent them from occurring, we do aim to minimize impacts by sharing best practices and guidance with contractors.

For more information about water outages and how to prepare, please visit our Water Outage FAQs.