Denver Water has identified the potential for a phishing scam targeting our customers. You could receive an email that looks like it is from Denver Water asking you to click on a link that takes users to what appears to be Denver Water’s website, but the site is a fake intended to collect payment or personal information.
Please be aware Denver Water will never send an email asking you to provide any type of payment or personal information. Online payments should be done by going directly to Denver Water’s online payment interface, accessible from Denver Water’s website. We will only send links for informational purposes like water use reports or water efficiency tips.
Denver Water encourages customers to bookmark our official website at denverwater.org. If you have questions about an email you received, you can always call our Customer Care line at 303-893-2444 or fill out our contact form.