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Make a One-Time Guest Payment Online

Web pay lets you securely make an online water bill payment for free at any time with an electronic check (ACH), ATM/debit card and credit card*. All you need is your Denver Water account number and customer ID (both located at the top of your bill).

This method will not save your information for future payments.

*We do not accept American Express.

One-time guest payment

Interested in creating an online account?
  • Pay monthly bills.
  • Review water use.
  • Manage your contact information.
  • Sign up for autopay, paperless billing or text reminders and pay-by-text.

Learn More

Need help paying your bill?

We are committed to helping our customers get back on track and have resources that can help.

  • If you keep your balance below $100, you are not at risk of being turned off.
  • You can make full or partial payments online, send a check in the mail, call our automated payment service at 1-800-556-0292 or pay in person at any Western Union agent location.
  • We also partner with the Mile High United Way 2-1-1 Help Center, which is a multilingual, confidential service connecting our community to vital resources. Find out if you qualify for hardship assistance by dialing 211, texting your ZIP code to 898-211 or visiting
  • Our Customer Care representatives are experts in helping customers navigate payment options and customers’ unique circumstances. They can be reached via this contact form or by calling 303-893-2444.