Back to top

Services & Information

Callers will experience long wait times

Customer Care is experiencing long wait times due to a labor shortage. We are working to provide the highest level of customer service, and we appreciate your patience.

We’re here to help. Start or stop your water service. Find out how to check for costly leaks. Learn about homeowner responsibility. Contact Customer Care at 303-893-2444, Monday – Friday, 7:30 a.m. – 5:30 p.m. After hours emergency service is available at 303-628-6801.

Received a Letter

Denver Water sends letters to customers for a wide range of reasons. See examples of some specific letters we send.