Safety is important to Denver Water and sometimes accidents happen. The following information will help you determine who to contact in the event of an incident involving Denver Water.
Vehicle accidents:
If you are involved in an accident with a Denver Water vehicle, please call your insurance agency first. Then, contact our third-party claims administrator, Crawford & Company at 1-888-447-9391.
Injured on Denver Water property:
Contact our third-party claims administrator, Crawford & Company at 1-888-447-9391.
Customer complaints, concerns, or inquiries about Denver Water work:
Please call our contact center at 303-893-2444 Monday-Friday, 7:30 a.m.–5:30 p.m. or use our Customer Care Contact Form.
Main breaks and damage due to flooding:
If your property has water intrusion due to a main break, please visit No-Fault Main Break Assistance Program.
If you have questions, please contact Denver Water Customer Care at 303-893-2444 or use our Customer Care Contact Form.