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Public Records

Denver Water is a local government entity and will make public records available for inspection in accordance with the applicable provisions of the Colorado Open Records Act, Colorado Revised Statutes §24-72-201, et seq. The act mandates access to many types of records, but it also provides exemptions on the basis of confidentiality, privilege and security, among others.

All Requests

All requests for public records must be made in writing and must include the following:

  • Requestor’s full name, address and telephone number.
  • As detailed description of the records requested as is reasonably possible.
  • A statement that the request is made pursuant to the provisions of the Colorado Open Records Act, Colorado Revised Statutes §24-72-201, et seq.

Requests from the public

Written requests by anyone except the media must be delivered in person, by mail or online through the Colorado Open Records Act Request Form.

Mailed requests should be addressed to:

Custodian of Records — RDA
Denver Water
1600 W. 12th Ave.
Denver, CO  80204-3412

Requests from the media

Written requests from the media must be delivered in person, by mail or by email to [email protected].

Mailed requests should be addressed to:

Travis Thompson — Public Affairs
Denver Water
1600 W. 12th Ave.
Denver, CO  80204-3412

Fees for Research and Copies of Public Records

Fees may apply to researching and copying public records as permitted by the Colorado Open Records Act (CORA). See a complete list of applicable fees.

Questions

For more information about access to public records, please see the Denver Water Operating Rules, Chapter 18, or contact the Custodian of Records at 303-628-6414.

Customer account information and map requests

Customers seeking information about their account or water usage can contact Customer Care or call 303-893-2444.

Map requests:

  • You can download a map of Denver Water’s collection system, which covers about 4,000 square miles, or 2.5 million acres.
  • Construction firms or others seeking geographic information system (GIS) and other digital data, including water quality related data, can do so online.
  • Excavators doing subsurface utility engineering (SUE) work should locate lines before digging.