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Catching up on bills

Full or partial payments can be made many ways. Photo credit: iStock.

If you have a past-due balance on your account, now is a great time to catch up, as many of our customers will see lower water bills as we head into the colder, winter months when water is mainly used inside the home. Any payment is better than no payment.

You can make full or partial payments by:

We also partner with the Mile High United Way 211 Help Center, which is a multilingual, confidential service connecting our community to vital resources. Find out if you qualify for hardship assistance by dialing 211, texting your ZIP code to 898-211 or visiting

And, if you qualify for the Colorado Low-Income Energy Assistance Program, there is a related federal program available to help pay water and wastewater bills, avoid shut-offs and support reconnections related to non-payment.

For information on the Low-Income Housing Water Assistance Program, including income eligibility requirements, visit the state’s website.