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Resource Materials


Denver Water’s Lead Reduction Program was approved in December 2019, and customers who are part of the program will be receiving mailed information and water filters through summer 2020 and beyond. We’ve provided this page as a resource to download and access program materials.

In Denver Water’s experience, homes and buildings built before 1951 are more likely to have a lead water service line, the customer-owned pipe that brings water from Denver Water’s delivery pipes in the street into the home or building. Customers who have or may have a lead service line are enrolled in the Lead Reduction Program. Our interactive map will tell you if your property is one of the estimated 64,000 to 84,000 properties with a possible lead service line.

General program information

Filter program information

Service line replacement information

Flushing Instructions — Step-by-step guide (customers will receive in person)
Flushing Instructions for multifamily and commercial properties   — Step-by-step guide 
Graphic — Where is my service line?
Graphic — Water service line replacement timeline
Infographic — Lead sampling
Infographic — Service line before replacement
Infographic — Service line after replacement
Infographic — Pull through technique
Infographic — Directional boring
Booklet — Your guide to lead service line replacement
Map — Lead service line replacement areas
Map — 2020 to 2022 lead service line replacement areas
Map — 2022 lead service line replacement areas
Fact sheet — How we are identifying when and where to replace lead service lines?
Video — How do they replace lead service lines at Denver Water
Video — How to clean faucet aerators and flush pipes after construction to improve water quality
Video — How does Denver Water schedule lead service line replacement?

Testing information

Lead Reduction Program approval documents