Denver Water’s Lead Reduction Program was approved in December 2019, and customers who are part of the program will be receiving mailed information and water filters through summer 2020 and beyond. We’ve provided this page as a resource to download and access program materials.
In Denver Water’s experience, homes and buildings built before 1951 are more likely to have a lead water service line, the customer-owned pipe that brings water from Denver Water’s delivery pipes in the street into the home or building. Customers who have or may have a lead service line are enrolled in the Lead Reduction Program. Our interactive map will tell you if your property is one of the estimated 64,000 to 84,000 properties with a possible lead service line.
General program information
Resources |
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Lead Reduction Program Overview (customer mailer) |
Lead Reduction Program FAQs |
History of Lead in Drinking Water |
Infographic — Sources of lead in drinking water |
Learning about lead (CDPHE) |
pH adjustment scale (customer bill insert) |
Video — What is the Lead Reduction Program? |
Video — How does lead get into water? |
Video — Simple steps to reduce the risk of lead exposure while waiting for lead service line replacement. |
Filter program information
Resources |
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Picture of water filter and filter kit box |
Filter Program FAQs |
Filter kit pamphlet (delivered to customers inside filter kit box) |
Filter kit pamphlet (for homes built between 1983-1987) |
1983-87 homes FAQs |
Early Childhood Development Service Providers – FAQ |
When do I need to use the water pitcher filter?(chart) |
Video — How to use a filter to reduce the risk of lead in water |
Service line replacement information
Resources |
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Flushing Instructions — Step-by-step guide (customers will receive in person) |
Flushing Instructions for multifamily and commercial properties — Step-by-step guide |
Graphic — Where is my service line? |
Graphic — Water service line replacement timeline |
Infographic — Lead sampling |
Infographic — Service line before replacement |
Infographic — Service line after replacement |
Infographic — Pull through technique |
Infographic — Directional boring |
Booklet — Your guide to lead service line replacement |
Map — Lead service line replacement areas |
Map — 2020 to 2022 lead service line replacement areas |
Map — 2022 lead service line replacement areas |
Fact sheet — How we are identifying when and where to replace lead service lines? |
Video — How do they replace lead service lines at Denver Water |
Video — How to clean faucet aerators and flush pipes after construction to improve water quality |
Video — How does Denver Water schedule lead service line replacement? |
Testing information
Lead Reduction Program approval documents
Reports
2021
Lead Reduction Program — Learn by Doing — 2021
Lead Reduction Program — Annual Report — 2021
Lead Reduction Program — Semi-Annual Report — S2 2021
Lead Reduction Program — Semi-Annual Report — S1 2021
2020
Lead Reduction Program — Quarterly Report — Q1 2020
Lead Reduction Program — Quarterly Report — Q2 2020
Lead Reduction Program — Quarterly Report — Q3 2020
Lead Reduction Program — Quarterly Report — Q4 2020