Denver Water’s Lead Reduction Program was approved in December 2019, and customers who are part of the program will be receiving mailed information and water filters through summer 2020 and beyond. We’ve provided this page as a resource to download and access program materials.
In Denver Water’s experience, homes and buildings built before 1951 are more likely to have a lead water service line, the customer-owned pipe that brings water from Denver Water’s delivery pipes in the street into the home or building. Customers who have or may have a lead service line are enrolled in the Lead Reduction Program. Our interactive map will tell you if your property is one of the estimated 64,000 to 84,000 properties with a possible lead service line.
General program information
| English | Español |
|---|---|
| Lead Reduction Program Overview (customer mailer) | Programa de Reducción de Plomo Visión General (folleto enviado por correo a clientes) |
| Lead Reduction Program FAQs | Programa de Reducción de Plomo de Denver Water Preguntas Frecuentes |
| History of Lead in Drinking Water | La evolución del plomo en el agua potable |
| Infographic — Sources of lead in drinking water | Infografía — Fuentes de plomo en el agua potable |
| pH adjustment scale (customer bill insert) | La escala de pH (encarte enviado con factura) |
| Video — What is the Lead Reduction Program | Vídeo — Resumen del Programa de reducción de plomo de Denver Water |
| Video — How does lead get into water? | |
| Video — Simple steps to minimize the risk of lead in drinking water |
Filter program information
| English | Español |
|---|---|
| Picture of water filter and filter kit box | Fotografía de filtro de agua y de la caja del juego del filtro |
| Filter Program FAQs | Programa de reducción de plomo de Denver Water preguntas más frecuentes acerca de los filtros de agua |
| Filter kit pamphlet (delivered to customers inside filter kit box) | Encarte del juego de filtro (entregado a clientes, dentro de la caja del juego del filtro) |
| Video — How to use a filter to reduce the risk of lead in water | Vídeo — Cómo usar el filtro de agua Brita Longlast |
Service line replacement information
| English | Español |
|---|---|
| Flushing Instructions — Step-by-step guide (customers will receive in person) | Instrucciones de descargo de residuos tras el reemplazo de la línea de servicio (cliente recibirá en persona) |
| Graphic — Where is my service line? | Gráfica — ¿Dónde está mi línea de servicio? |
| Graphic — Water service line replacement timeline | Gráfica — Los pasos de reemplazo de la línea de servicio de agua |
| Infographic — After service line replacement | Infografía — Después del reemplazo de la línea de servicio de plomo |
| Infographic — Lead sampling | Infografía — Muestras de plomo |
| Booklet — Your guide to lead service line replacement | Folleto — Su guía para el reemplazo de la línea de servicio de plomo |
| Video — Lead Service Line Replacement | |
| Video — Flushing after construction |
Lead Reduction Program approval documents
Lead Reduction Program Plan proposal to CDPHE and EPA (Note: Because of its file size, you will access this document through Dropbox.)